Live KPIs the moment you connect a source
Dental / Medical
Stop new-patient friction before it costs you a second visit.
- New-patient review score
- Appointment-friction themes week-over-week
- No-show rate
- Insurance / billing complaint ratio
Multi-source ingestion lane
- Google Business Profile· Core
- Yelp· Social
- Facebook· Social
- Healthgrades· Industry-native
- Direct-pulse surveys· Survey lane
Every source lands in the dashboard with clear attribution — theme + sentiment + rating are scored in one pass, then grouped by vertical-aware alert rules.
Cross-business pulse
Region cohort · 14-day horizon
Two practices nearby are dropping new-patient NPS.
A surge in "waited weeks" and "insurance didn't cover" themes at peer practices opens a window for your next intake wave.
Predictive intelligence ships in the $99 tier: 14-day cross-business lead-time visible the moment your region is set.
Top example signals
- New patient
"Waited 45 minutes past my appointment — never got an apology."
- Billing
"Insurance didn’t cover the cleaning — surprised with a $220 bill."